• Your booking is valid once you have received our written confirmation by email, post or fax
• During peak season we require a deposit of approx. € 200,- / per apartment. You will receive our bank details in the booking confirmation
• You can settle your bill up to one day prior to departure in cash, by debit card, Visa or Mastercard
• Check in: your apartment is available from 3:00 pm
• Check out: by 10:30 am at the latest
• Upon arrival you will receive the free AchenseeCard. You will benefit from bonus services such as free use of the regional bus. The nearest bus stop is only 50 m away, in winter you can use the cross-country ski tracks free of charge
Cancellation insurance:
Dear guest! What if something unexpected happens? Whether you can't go on holiday at all or have to return home early - protect yourself and take precautions with travel insurance.
Cancellation fees according to the Austrian Hotel Association (ÖHV):
• up to 3 months: none
• 3 months - 1 month: 40%
• 1 month - 1 week: 70%
• in the last week and in the case of no show: 90% of the total travel price